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1.2 Based on 386 reviews
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  • Customers like
    • False offer 11
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    • Product 6
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    • Stole my money 105
    • Fact i was charged 68
    • Customer service 61

When I set up a account with my local cable company that had internet in the bundle, I received a request to do a survey. It was set up to lead you to believe it was with the cable co. For doing this survey, I was to receive a free Stemologica beauty cream. It stated I would only have to pay for shipping. So like a *** I entered my credit card info. I got the cream in the mail, and this company charged my credit card $300!! I called the... Read more

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They are the biggest scam!!! They offer to your free gift and you only pay for is shipping and handling . after that they will have all rights to your credit card, take out your money as much as they want!!! Started with a thank free gift and you end up paying through the nose!!! WHERE IS THE JUSTICE ABOUT WHAT THEY ARE DOING. I Do NOT want and NEVER ordered these products.I have been charged £69.95 every single month!!! I have NOT authorised... Read more

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On the Shoppers online site I saw the other day that there was an offer of samples for cosmetics for $5.00 shipping charge. I thought for that price one cannot go wrong. But once I received the bank statement I saw what a scam it is - it was an extra $54.00 in exchange rate because the company is from Shanghai. Please do not get sucked into this. The two company names, are: Stemacare.com Shanghai and Labelleor.com Shanghai under the umbrella... Read more

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The same happened to me and I have had to contact my credit card company twice. They have had almost £300 from my account. I am concerned that as they change their name monthly they will slip through again. I am going to keep a check on my statement. I emailed them and I received a very rude email back. Everytime I check my mail there is a charge with exchange rate charges. I will never buy anything that is advertised online as a bargain... Read more

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A copy of the e-mail I've sent, in addition to a SUBJECT ACCESS REQUEST for all personal information held. Please can you CANCEL ALL future orders IMMEDIATELY!!! I do NOT want and NEVER ordered these products. I selected a FREE GIFT as a thank you for completing a Customer survey. Ever since, I have been inundated with further orders (and suspect I’m being charged for, but you never disclose any payment information) I have NOT authorised you to... Read more

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THEY ARE CROOKS DO NOT DEAL WITH THEM. THEY OFFER FREE MERCHANDISE BUT YOU END UP PAYING THROUGH THE NOSE. THEY GET YOU BY OFFERING FREE PRODUCT BUT ALL YOU HAVE TO PAY FOR IS SHIPPING AND HANDLING.THEY THEN CHARGE YOU FOR THE PRODUCT IF YOU DO NOT RETURN IT UNDER THEIR DESCRESTION. THEY HAVE ALL RIGHTS TO YOUR CREDIT IF YOU DO NOT PAY AND WILL CHARGE YOU FOR THE PRODUCT MONTHLY.YOU PAY FOR SHIPPING AND HANDLING TO RECEIVE THE PRODUCT AND THEN... Read more

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I applied for a trial size of 2 beauty products and was charged appropriately BUT the sizes that were sent were large and I was billed for over £100. I returned the products unopened in the original packaging cancelling any further orders and requesting a refund. Giving them four weeks I have received no reply or refund in fact I find out today that a further amount has been taken out of my account. It appears that Stemologica must subcontract... Read more

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I aceppeted a free gift offer from this company earlier this month through my amazon link offering a free gift with only a free posting charge applied. I have since received two more orders, there was no invoice indicating to the cost of these items and no return delivery slip enclosed. I will know have to checked all my accounts as I am not sure what method of payment I used. Through curiosity I decided to look on line for details of this... Read more

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Bought table off Amazon, offered free gift from Stemologica. They tried to take payment, thanks to Lloyds fraud team payment stopped. Now a month later another package arrived, even though cancelled. Can't get through to customer services on phone, engaged all the time.

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Paid postage and then got my card cloned with 4 different company's in Shanghai please don't order from them it is a scam.

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