When I see the Nasdaq website, there is a advertise link- "free beauty products samples ". I click in to the link, there is a small quiz, after small quiz, shows the product" Stemologic cream". I ordered the cream samples only, but they delivered the cream with 24k Gold Serum(30 ml) and charge me $10 shipping. I am thinking it is a gift. but 18 days later, they charged me $189.95( serum)+179.95 (cream)=$369.90 for both samples.
However, the advertise show the cream retail price is $149.95, but they charge me $179.95.
I can not believe this kind of scam was happened in Canada. I called the company customer services, she told me their website has the website to show: after 14 days free trail, if items did not return, it will automatic charge me $189.95+179.95. it is unacceptable!
First, the ads did say any information about samples return policy.
second, I did not ordered 24 gold serum samples.
The email and samples does not have any this kind of information either.
This reviewer shared experience about "scam" and wants this business to issue a full refund as the author lost $370. The author is overall dissatisfied with Stemologica and uploaded picture s. The most disappointing about stemologica cream from Stemologica was scam-not free samples, fraudulent trading and forced to buy into scam Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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