Not resolved
Customer service
Product or Service Quality
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Initially the Company got a hold of my credit card information, charged my account for some trial samples and refused to return the amount. I said I had not authorized any transactions or provide any credit card information.

They did not agree with me and that cost me over $300 and they said my name would be removed off their list. 6 months later another charge was put on my credit card under a new name.

When I contacted them using the old information they apologized and said that the charge was in error and 3 months later they have not refunded the money into my account. I will be seeking legal action.

Product or Service Mentioned: Stemologica Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $77.

Company wrote 0 public responses to the review from Dec 17, 2016.
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