New Port Richey, Florida
Featured 100% full Not resolved
Customer service
Price Affordability

My husband to the survey and after the survey he was told to pick out a gift read the fine print (trial means you pay), the gift turned out to be a nightmare from Stemologica customer service was extremely rude. I received the product on January 29 and today February 3, I contacted them and they said I only had 14 days from the day they shipped it to try the merchandise out or I would be charged $149.00. I should charge them there for the wounds incurred because of it. Make sure the return address is inside and outside the return package.

Not Happy,


Reason of review: Not as described.

Monetary Loss: $70.

Preferred solution: Let the company propose a solution.

I didn't like: Stole my money, Their customer service, Fact i was charged, Marketing practice, Lack of contact details.

Had an Experience with Stemologica?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Maidstone, Kent, United Kingdom #941939

Could u send me the address so I can send my stuff back plz??

Maidstone, Kent, United Kingdom #941936

I had the same problem..After completing the survey my account was debited since 3 times with 97£ twice and 69£ once..what can I do?? Plz help..if I will say that my card was stolen and request a new card will they be able to deduct money from my bank account??

Phoenix, Arizona, United States #941102

The same thing just happened to me although I shipped the stuff back today, a day after receiving it, without even breaking the seal on the box because I was so disgusted with the scam they got me caught up in.I paid for the shipping with a prepaid card and I cancelled it immediately once I realized that I had been had.

I've also disputed the original shipping charges but it remains to be seen whether the card company will side with the consumer vs. with the business. The language in their return information email sounds as suspicious to me as the original ***.

I would have just refused the shipment upon arrival but was told that then they wouldn't know that they got the product back and I would definitely be charged.I'm hoping the rest of this ridiculous process is uneventful because I don't have a vast amount of trust in their ethics and what they may allege as the return condition of the product which was why I just wanted to send it back completely unopened in order to avoid any further dishonesty on their part!

to Janaki #941114

Am pissed rite of this company needs settin on fire *** takin bastards hope u all get ebola they took manny from my account now I can't pay my little boys nursery fees total imbaseals

to Shammy Greater Manchester, Greater Manchester, United Kingdom #941120

Same hear it's a total scam am havin the company looker into by the fread

You May Also Like

Stemologica - Review about Subscription from Toronto, Ontario Stemologica "Totally shameless!! Totally misleading! BUYER BEWARE! DO NOT BUY! Marketing misleads you to 'think' you are paying $5.95 for shipping of samples of products, when it is in fact ..." Read more Stemologica, both surprise and late product and shipping charges Stemologica "-received shipped 12/04/2015 product ("free product trial, shipping & handling only" via an ad connecting from another site, in a timely fashion) after very very carefully reviewing offer on web..." Read more Review about Stemologica Kit With 3 Cremes from Nuremberg, Bayern Stemologica "Free samples only postage to pay it said£3.99 month later I was minus £209.77 from bank. I'm a pensioner..." Read more Stemologica cream rip off Stemologica "I had a problem with them which I cancelled my order but the company still took the payment out of my account along with the $179.95 I paid for the..." Read more Florida Water Analysis - Trying to do the right thing Florida Water Analysis "It is very difficult to please everyone. We try, but in the end, you will find some folks just are unhappy with everything you do. But we still try. My..." Read more From You Flowers - Not as pictured From You Flowers "I ordered a really cute flower basket arrangement with a teddy bear wearing a sweater with X's and O's on the front.A birthday arrangement.Ordered on the 20th of July to..." Read more Beyond Experience- A COMPLETE SCAM Beyond Experience "We had a similar experience to the person above.We were coaxed into a sales session, told that we could visit Club Regina San Jose de Cabo, photo Vallarta, or Cancun,..." Read more Fitkicks - Incredible Dissapointed Fitkicks "Attached are pictures of the second pair of fit kicks I have purchased and the second pair I have had to throw away after just the third use. I love..." Read more