New Port Richey, Florida
Featured on Instagram 100% full Not resolved

My husband to the survey and after the survey he was told to pick out a gift read the fine print (trial means you pay), the gift turned out to be a nightmare from Stemologica customer service was extremely rude. I received the product on January 29 and today February 3, I contacted them and they said I only had 14 days from the day they shipped it to try the merchandise out or I would be charged $149.00. I should charge them there for the wounds incurred because of it. Make sure the return address is inside and outside the return package.

Not Happy,


Review about: Cream.

I didn't like: Stole my money, Their customer service, Fact i was charged, Marketing practice, Lack of contact details.

Review #590112 is a subjective opinion of a user.

Customer service
Price Affordability
Reason of Review / Monetary Loss Not as described / $70
Preferred solution Let the company propose a solution

Had an Experience with Stemologica?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Maidstone, Kent, United Kingdom #941939

Could u send me the address so I can send my stuff back plz??

Maidstone, Kent, United Kingdom #941936

I had the same problem..After completing the survey my account was debited since 3 times with 97£ twice and 69£ once..what can I do?? Plz help..if I will say that my card was stolen and request a new card will they be able to deduct money from my bank account??

Phoenix, Arizona, United States #941102

The same thing just happened to me although I shipped the stuff back today, a day after receiving it, without even breaking the seal on the box because I was so disgusted with the scam they got me caught up in.I paid for the shipping with a prepaid card and I cancelled it immediately once I realized that I had been had.

I've also disputed the original shipping charges but it remains to be seen whether the card company will side with the consumer vs. with the business. The language in their return information email sounds as suspicious to me as the original ***.

I would have just refused the shipment upon arrival but was told that then they wouldn't know that they got the product back and I would definitely be charged.I'm hoping the rest of this ridiculous process is uneventful because I don't have a vast amount of trust in their ethics and what they may allege as the return condition of the product which was why I just wanted to send it back completely unopened in order to avoid any further dishonesty on their part!

to Janaki #941114

Am pissed rite of this company needs settin on fire *** takin bastards hope u all get ebola they took manny from my account now I can't pay my little boys nursery fees total imbaseals

to Shammy Greater Manchester, Greater Manchester, United Kingdom #941120

Same hear it's a total scam am havin the company looker into by the fread

You May Also Like

Stemologica - Review about Cream Trial from Leeds, England Stemologica "I received the creams on a free trial offer .. Ordered on 21 December by the 6 January two payments of £97.95 was taken from my bank Halifax / lloydsbanking..." Read more Review about Stemologica Beauty Product from San Antonio, Texas Stemologica "Sent me samples and then charged a whole bunch of stuff without asking. Tried sending back because I never ordered anything to begin with and customer support was rude and..." Read more Stemologica - Over The Top Stemologica "I had ordered samples from both of them on Mar.11/15 and before I even received the samples- which they had advertised as FREE-pay shipping- Beautemer took 179.95 from my Master..." Read more Stemologica - Steeling $9.63/month. Stemologica "In 1013 I got scamed by dr. Oz being an endorser of this add I saw. Stemlogica was ordered. Not bad stuff. Olay is just as good...." Read more Alattehotte - They have my $2000 machine don't take calls Alattehotte "i sent in my exprelia Evo to them for repair it was under warranty on 3/1/17 have not seen it since. they do not return calls and i have no..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "My wife and I bought several pieces of new furniture for a house we were having built worth over $12k before discounts. The salesman and store manager (store on rt...." Read more Print artis was good when it worked but when it stop working the support deptment act like my matter did not matter to them Nova Development Technical Support Nova Development "I'VE BEEN USING THIS PRODUCT FOR YEARS AS YOUR RECORDS WILL SHOW AND I'VE NEVER HAD THIS PROBLEM BEFORE AS YOUR RECORDS WILL SHOW , ALL MY DOCUMENTS AROUND WHAT..." Read more