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1.0
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Customer service
Exchange, Refund and Cancellation Policy
Value for money
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DO NOT REPEAT DO NOT, MAKE ANY PURCHASE FROM RETINOLA OR REVOLUXE.I DID FOR MY WIFE, AND THEY STOLE MONEY THAT I HADN'T AUTHORISED FROM MY CARD!!

THEY PROMISSED TO REFUND THE AMOUNT ON SEVERAL OCCASIONS, BUT IT HASN'T HAPPENED. I HAVE LEFT THIS HOPING THEY WOULD BE HONEST, BUT NO LUCK!!! SO BEWARE!!!! I AM A PENSIONER, AND THOUGHT I WOULD TREAT MY WIFE FOR CHRISTMAS, BUT DIDN'T REALISE I WAS BUYING INTO A SCAM!!

I HAVE WRITTEN NUMEROUS LETTERS / E-MAILS, AND SOMETIMES GET REPLY TO SAY IT IS BEING ACTIONED, BUT I THINK I WILL BE WAITING A LONG TIME, MUCH SAFER TO PAY CASH IN A LOCAL SHOP!!HOPE NO-ONE ELSE GETS CAUGHT!!

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

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