Fredericton, New Brunswick
2 comments
Featured on Facebook Not resolved

I had a problem with them which I cancelled my order but the company still took the payment out of my account along with the $179.95 I paid for the first three samples I had purchased.I called them but they claim to not have anything on file that I cancelled.

Related: Stemologica Big Ripoff!!

The representative I spoke to was rude and would not listen to what I was saying and continued to interrupt me at all times. They took out and additional 109.95 and did not receive anything for those funds. I asked them to return the money to my account but they claimed I owed it, for what I don't know. Considering I paid already for my trial package at the beginning with the $179.95.

I don't have an issue with that, but why take the additional $109.95 for nothing. I gave up on them and never got my $109.95 back. It's a lot of money to just take out for nothing.

I'm on a fixed income and didn't realize how much it would cost on a monthly basis.Now I'm to scared to order from the internet.

Review about: Stemologica Face Cream Trial.

I liked: Only the product maybe, Only a little of the product.

I didn't like: Dishonest marketing practice, Customer service dishonesty.

Review #865861 is a subjective opinion of a user.

1.3
Website
Discounts and Special Offers
Value for money
Diversity of Products or Services
Advertised vs Delivered
Price Affordability
Customer service
Turnaround Time
Reliability
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Reason of Review / Monetary Loss Problems with payment / $110
Preferred solution Full refund

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Anonymous
Vallejo, California, United States #1177085

If you are willing to pay for a FREE, it is a sign that you are completely stup1d and an easy target to be ripped off. Taking advantage of id1ots should be legal.

Anonymous
Panorama Park, British Columbia, Canada #1177001

You are right.We were fooled by their free trial with a world famous brand picture.

I thought it reasonable if we make our face as trial field and report the usage results while they sent us products. However I was charged even though I returned without touching the product.

I am talking with Capital One ...Hope master card company could investigate and protect their customers...

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