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My husband signed up for this 'free trial' for me and one month later they have taken hundreds of pounds from our account. They told our bank that the charges are for the creams we ordered and because we had not returned within 14 days then it was assumed that we wanted these items hence the charges.

Why would anyone return these items when you are under the impression that they are 'free'? My husband saw the advert whilst on a Marks and Spencer website so believed it was an offer from them.

This is a gross misrepresentation by this Stemolgica company and despite the bank cancelling the charges they change their name so they can continue to remove money from your account. Do not buy from this company.

Product or Service Mentioned: Stemologica Free Trial.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 20, 2016.
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Anonymous
#1163681

Yes... They did the same to me..

But my bank refunded me the money. Company based in Israel :(

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