Stemologica - They charged my Visa $350 without my authorization for an unordered shipment.

602 of 976 Stemologica reviews

I received a box of creams and was billed $17.84 for shipping costs. The invoice in the box showed no charge, but I was aware I would be paying for shipping. Just twoweeks later I received an identical box of creams, again with an invoice showing no charges. I did not order more cream; in fact I had barely started using the first batch. I was dubious about this delivery so I didn't open it. My Visa bill arrived the next day and showed charges totalling $349.93. Not only was I extremely angry that they charged me for something I didn't order, but I was appalled at the cost. I realized that in their entire advertisement, there was not one mention of the price of these creams. SNEAKY. If at any time I had noticed those prices listed, I would have immediately navigated away from that site. No cream on earth is worth that much money, and under no circumstances would I pay that much for FACE CREAM!

They had the audacity to send me an unordered product, charge it to my credit card

without my authorization, and then expect me to pay an exorbitant amount for it.

I'm glad I'm not the only person who was taken in by this deceitful company.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Price Affordability
Value for money
Customer service

  • What I liked
      No items
  • What I disliked
    • Being conned
    • Criminal activity

Reason of review:
Pricing issue
Preferred solution:
Full refund
Monetary loss:
Product or service
Skin Cream Kit
Review category
Cosmetics and Toiletries
review #639948

Author wants to be contacted by the company. Learn more

Had an experience with Stemologica? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
602 of 976 Stemologica reviews

Nov 20, 2015 #1066955

They did the exact same thing to my husband today!!

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Stemologica. However, many companies do monitor reviews on our site.

You were reading a complaint about Stemologica.
Filing a new complaint about